1. Information We Collect
Personal Information: When you contact us through our website forms, we may collect personal information such as your name, email address, phone number, property address, and details about your floor care needs.
Technical Information: Our website automatically collects certain technical information including your IP address, browser type, operating system, and pages visited on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide quotes for our services
- To schedule and complete floor cleaning and polishing services
- To communicate with you about your appointments and services
- To improve our website and customer service
- To comply with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our website or conducting our business.
- Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate personal information.
- Deletion: You may request deletion of your personal information under certain circumstances.
- Objection: You may object to the processing of your personal information.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings or our cookie consent banner.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Pro Glo Floors
10088 Herrin Rd
Johnston City, IL 62951
Email: kaligarrison@glopolishco.com
Phone: (618) 983-5800