Terms of Service

1. Acceptance of Terms

By accessing or using our website at glopolishco.com and by engaging our floor cleaning and polishing services, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our website and services.

2. Services Provided

Pro Glo Floors provides professional floor cleaning, polishing, and maintenance services for residential and commercial properties. All services are performed by our trained technicians using professional-grade equipment and cleaning solutions. Service availability may vary based on location, scheduling, and other factors.

3. Quotes and Estimates

All quotes and estimates provided by Pro Glo Floors are based on the information provided by the customer and our professional assessment. Final pricing may vary based on the actual scope of work required, accessibility, and other factors discovered during service delivery. We will notify you of any price changes before proceeding with service.

4. Customer Responsibilities

Customers agree to:

• Provide accurate information about their floor types, condition, and access requirements
• Ensure the work area is clear of obstacles and personal items
• Provide safe access to the property and electrical outlets as needed
• Follow any preparation instructions provided by our team
• Make payment as agreed upon for services rendered

5. Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, credit cards, and electronic payments. Prices are subject to change without notice. Additional charges may apply for services not included in the original estimate or for rescheduling requests.

6. Cancellations and Rescheduling

Customers may cancel or reschedule appointments without charge if notice is provided at least 24 hours in advance. Cancellations with less than 24 hours notice may be subject to a cancellation fee. We reserve the right to reschedule appointments due to weather, equipment issues, or other circumstances beyond our control.

7. Service Guarantees

We strive to provide high-quality service and customer satisfaction. While we cannot guarantee specific results due to variations in floor conditions, age, and other factors, we will work diligently to achieve the best possible outcome for your floors. If you are not satisfied with our service, please contact us within 48 hours to discuss resolution options.

8. Liability and Insurance

Pro Glo Floors maintains appropriate liability insurance coverage for our business operations. We are not responsible for pre-existing damage to floors or property that becomes visible after cleaning. Customers are responsible for notifying us of any special conditions, valuable items, or areas requiring special care.

9. Website Use

Our website is provided for informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind regarding the completeness, accuracy, reliability, or availability of the website or its content.

10. Intellectual Property

All content on our website, including text, images, logos, and design elements, are the property of Pro Glo Floors and are protected by copyright and other intellectual property laws. You may not use any content from our website without our express written permission.

11. Limitation of Liability

In no event shall Pro Glo Floors or its suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services or website.

12. Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Illinois.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify customers of any material changes through our website or direct communication. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: